Privacy Policy

GoodSexToys.com.au is committed to respecting and protecting the privacy of visitors to our website as well as the privacy of our actual customers. For visitors, we’ve structured our website so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For customers, once you choose to provide us with your personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support and improve your customer relationship with GoodSexToys.com.au. We strictly adhere to the requirements of the data protection legislation in Australia.

We will NEVER pass on your email address

We will only ever use your email address to process your order and inform you of your order progress. We will also use your email address for special offers and newsletters.

Details we use

When you order, we need to know your name, address and email address. This allows us to process and fulfill your order. You have the option to withhold personal information that is not required for the order process. We do not keep any record of your credit card details. Your card details are presented directly to PayPal for clearance and verified automatically online by PayPal.

What we do with your information?

We use your personal information solely for payment and billing purposes. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit card validation during purchase. We will not disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of GoodSexToys.com.au, our customers, or others, or where we have a good faith belief that the law requires such disclosure.

Customers may opt out of receiving newsletters and/or notices of new or upgraded products from GoodSexToys.com.au by sending a request to our customer services. Alternatively you can go to our newsletter service where you can permanently opt out of our newsletter service.

Please note, however, that we reserve the right to send bulletins and other important information regarding our services at our discretion.

How safe is my data?

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the Australian data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us.

What about Cookies?

We use a technology called “cookies” as part of a normal business procedure to keep track of your current shopping session so that you may retrieve your shopping cart at any time, and to personalise the contents on our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes. No personally identifiable information is stored in these cookies.

If you wish to remove these cookies, please refer to your browser documentation.

Further questions?

If you have any questions about privacy, please contact us.

Please check back frequently to see any updates or changes to our Privacy Policy.