Terms and Conditions

This site contains sexually explicit material including pictures. To view and use this site you must agree to the following conditions:

Validity

The ordering of a product or products from GoodSexToys.com.au warrants that you accept these terms and conditions. It is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes. The terms and conditions are subject to change at any time, without any prior notice.

Age of Consent

By placing an order at GoodSexToys.com.au, you declare that you are at least 18 years of age. By entering and viewing this website you also must be at least 18 years of age. If we discover that you are not legally entitled to order certain goods, we shall be entitled to cancel the order immediately, without notice.

Copyright

All rights, including copyright, in the content of these GoodSexToys.com.au web pages are owned and controlled by GoodSexToys.com.au. In accessing pages on this website, you agree that the downloading of content from this website will be for your own individual and non-commercial use only. You may not download, store (in any medium), copy, broadcast, transmit, show or play in public, adapt or change in any way the content of these web pages for any other purposes whatsoever without the prior written permission of the copyright owners.

Products Availability

Items displayed on our website are in stock unless specifically stated otherwise and we endeavour to dispatch your order on the next working day if full payment is received, however, please allow up to a maximum of 28 days for delivery. Your payment card will only be charged for the goods we are dispatching.

Items will not be allocated to your order until full payment is received. To avoid items becoming “out of stock”, full payment will be urgently required. If payment is not received within 7 business days, your order will be cancelled.

Undertakings & Warranties

You confirm that the information you enter during the ordering process is complete and accurate.

Product Descriptions

We take great care in describing products as accurately as possible. We reserve the right to alter, withdraw or amend any description without prior notice, due mainly to manufacturers’ changes and improvements. It is sometimes necessary to send a substitute item or improved version of a product, if this is not acceptable to you, please notify us at the time of placing your order. Where dimensions and sizes are given, these are approximate. Colours and materials may differ slightly to those shown due to colour variations through electronic media and connection quality. If in doubt, please contact us before you order for clarification purposes. Batteries are not supplied with products unless stated. Batteries can be ordered at the time you place your order.

Pricing

GoodSexToys.com.au always seeks to list products with the most competitive prices. Prices shown and all transactions are in Australian Dollars. All prices shown on this web site include GST, but exclude postage. Postage charges will be shown separately at checkout. The prices shown for products are correct at the time the information is entered. However, we reserve the right to change prices without any prior notice.

Payment

All credit or debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. We will contact you to inform you that your card issuer has refused to authorise payment. Please note, we are never told the reason why the card issuer has declined authorisation for confidentiality reasons.

Acknowledgement of Order

Once your order has been completed and submitted through our secure server, an email will be sent to the email address you have supplied to confirm our receipt of your order. It will state what you have ordered, the total cost (including GST and postage) and invoice number details. If for any reason your order is incomplete or contains a query we will contact you as soon as possible by email to explain and rectify the query.

Refund Policy

Please choose carefully before you buy.

Due to health and hygiene reasons, and the personal nature of our goods, we are unable to offer an exchange policy for change of mind. We are unable to accept returns for refund or credit either.

However, we offer a 14 day REPLACEMENT warranty for products with manufacturing faults, from the date you receive your product. It is the customer’s responsibility for the postage costs of returning the faulty product to us. They must be returned in their original packaging and in the same condition that they were originally sent out. Used products cannot be returned or exchanged. Any returned items that we believe have been used or if any of the above conditions are not met, you will have to pay for shipping to get it back.

Please see our Return Policy page for more details.

Force Majeure

GoodSexToys.com.au shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Liability Limitation

Subject to our obligations under the law or any relevant consumer protection legislation to give you a refund, if you cancel your contract or if we do not perform the contract within 28 days or any other agreed time, our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.

Data Protection

By submitting your order to us, we will hold your details on our database for marketing purposes and so that we can process your order. By submitting your order to us, you are giving your consent for us to do this. You have our assurance that your details will not be sold, rented or hired to any third parties.

Please see our Privacy Policy page for more details.

Health and Safety

Please always follow manufacturers’ instructions on products received. If you have any medical condition, are taking medication, are pregnant or have any form of disability and you are in any doubt about a particular product, you should consult your GP or a qualified medical practitioner for their opinion before using any product. Wash products after use in warm soapy water, ensuring that the battery compartment is kept dry at all times. Never share your sex toys with others. Condoms should never be used more than once.

Invalidity of Terms & Conditions

If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.