Lowest Price Guarantee

Our Guarantee

As a popular adult store with over 15-year combined experience in product sourcing and quality control, we know how to find the right manufactures and trading partners to get our products with high quality at the most competitive prices.

Lowest Price GuaranteeAs a result, we are very confident that our prices are extremely competitive. Our promise to you is that if you can find a better deal for the same in-stock product selling in Australia on the internet, we will beat it by 5% of the difference! *

Our lowest prices policy applies to any lower price on an item that is in-stock and available for delivery on the same day from a competitor’s online store in Australia. It applies where our competitor’s price (including GST and delivery charges) is lower than our price, excluding stock liquidations and commercial quantities.

 

How does our price beat work?

If you find a lower listed price elsewhere online in Australia, please contact our friendly customer service team via email at contact@goodsextoys.com.au and include the URL of the listed item in question and we will take care of the rest for you.

Once we confirm that the emailed offer is current and legitimate, we will issue you a unique coupon code, which is valid for 48 hours to make your next purchase with us. If you have multiple items that you require to have the price beat, please include all their URLs. Once confirmed, we will issue you a unique coupon code for the total price-beat amount, which can be used on the checkout page on goodsextoys.com.au in 48 hours.

 

Terms & Conditions

Lowest Price Guarantee doesn’t apply to items listed/sold on eBay, Gumtree, Groupon or other auction/group buy sites.

The sale price of the item in question must not be based on a volume purchase/ commercial quantities, stock liquidations or a “one off” sale price. Price match is only for RRP & not for flash sale prices.

The sale price must be current at the time of request and clearly advertised on the competitor’s website. Competitor website listed price must be current and products must be in stock & ready for dispatch.

The Lowest Price Guarantee only applies to orders placed in Australia, and prices are only comparable to Australian based websites.

The Lowest Price Guarantee does not cover overseas websites selling as Australian sites, because delivery charges and time taken for delivery are not comparable to Goodsextoys.com.au.

Once issued and emailed, coupon code is valid for only 48 hours to make your purchase.

Competitor product must be official and genuine. The product cannot be a copy or imitation.

In cases where required, competitor product must be an official Australian product.

Products with chargers/power adapters must come with Australian certified chargers and must not require the need for additional adapters as is the case with international suppliers.

Parcels must be delivered within Australia.

Prices must be in Australian dollars.

Competitor price must also take into account all shipping and handling charges.

Compared price cannot be used in conjunction with any other offers, including competitor coupon codes and special discount vouchers.

Multiple coupons can be used/ requested for any order that you place, however, only one coupon can be utilised per product/purchase, which means that in the unlikely event that you do find a product cheaper on two or more sites, please only submit the greater discount (i.e. the lowest competitor price) as only one discount code can be used per product.

The Lowest Price Guarantee is subject to the value of identical products listed on sites of reputable retailers.

The Lowest Price Guarantee may not be available for all product lines and we may refuse the right to price beat.

These terms and conditions are subject to change at any time. If you have questions please don’t hesitate to contact us.

 

How long does it take to get my discount code?

If you submit the form during our business hours, 9am to 5pm Monday to Friday, our customer service team will have the code(s) sent to your nominated email within 1 hour.

Price beat requested outside of business hours will be handled first thing the next business morning, however we are constantly making sure to be on the ball, so it’s usually much sooner than that!

 

How long is the discount code valid for?

Our prices are changing with the market just about every week, so your code will only be good for 48 hours from the time it was approved/ issued.

 

How does it work?

If our price is $200 and our competitor sells it for $100, that’s a difference of $100. 5% of the difference is $5.00. A $105 discount will be issued and emailed to you to make your next purchase with us. And so forth.